Greg McDonald is an experienced professional in the fields of training, standards, and operations management, currently serving as the Advisor, Training and Standards at WestJet since October 2021. In this role, Greg is recognized for developing clear procedures and championing process improvements by engaging with stakeholders. Prior to this position, Greg was the Member Training & Development Coordinator at the Calgary Real Estate Board, where expertise in instructional design facilitated impactful training for members and staff. Greg's extensive career at WestJet began in May 2004, featuring roles such as Guest Service Manager, Lead Facilitator for orientation, and various training positions, all contributing to a strong foundation in employee development and customer service excellence.
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