Swati Saigal

Swati Saigal is an experienced professional in process management and business architecture, currently serving in the Global Transaction Services at Westpac since May 2024. Prior to this role, Swati held several positions including Senior Process Excellence Specialist and Business Process Lead at Aware Super, where Swati contributed to the transformation programme and functional architecture development. Swati has also worked as a Business Architect at Westpac, focusing on business architecture design within the Fin Crime Conduct & Compliance team, and as a Senior Consultant at NAB, where Swati managed process and control initiatives. Earlier roles include Practice Lead at IQ Group for Pega practices and various consulting positions at Dialog Information Technology, managing significant projects for clients such as NSW Fair Trading and the Australian Aged Care Quality Agency. Swati's educational background includes an MBA in Marketing/Finance from ICFAI Business School and a Higher National Diploma in Computing from Edexcel University.