Daquan Mitchell

Affiliate Operations Analyst at Westwood One

DaQuan Mitchell has a diverse work experience, starting with their role as an Affiliate Operations Analyst at Westwood One from October 2015. In this position, they were the lead support analyst on a team of 15+, managing the transactional effectiveness of a portfolio of 50+ client radio stations. DaQuan efficiently collaborated with sales representatives to provide updates on radio programs. DaQuan implemented a new process to streamline customer support, increasing support capacity by 15% and assisting 25+ customers daily.

In 2021, DaQuan participated in the Sales Development Fellowship at SV Academy. DaQuan was selected in the top 2% of applicants for this program, which prepares high-potential individuals for SDR roles in SaaS. DaQuan underwent rigorous training and assessment on sales development skills, focusing on cultivating empathy, growth mindset, coachability, overcoming rejection, time management, and prioritization.

DaQuan also briefly worked as a Sales Development Intern at Talend in August 2021. In this role, they prospect hundreds of leads through various channels, such as cold calling, emailing, videos, and LinkedIn messaging. DaQuan collaborated within an SDR team to qualify and close Directors and Managers for attending events.

Before their recent experiences, DaQuan held a Marketing Intern position at Braathe Enterprises from September 2013 to March 2014. DaQuan spearheaded a project to increase brand reputation, connecting with current and former customers and implementing their feedback, resulting in a 10% increase in positive online reviews and brand reputation. DaQuan was promoted to Lead Marketing Intern in their third month.

In 2013, DaQuan served as a Market Research Analyst at Andrews University, where they upgraded the curriculum of language classes by conducting a marketing analysis on the economic behavior of tourism in Spain. DaQuan gathered analytical information by communicating with business executives, street vendors, and clients, presenting the findings in a report to their academic advisor.

DaQuan Mitchell's earlier work experience includes a role as a Social Media Specialist at Village Critter Outfitter in 2012. In this position, they increased the company's online presence by creating a LinkedIn page and connecting with more than 100 corporations. DaQuan also monitored new trends and competitors to strengthen the company's competitive advantage and developed online marketing strategies.

Lastly, in 2012, DaQuan worked as an International Sales Manager at Weclic. DaQuan expanded the company's reputation by coordinating tourist activities and reservation making, increasing customer satisfaction through online conversations and support, and driving website traffic through regular content updates reflecting the latest recreational news in Spain.

DaQuan Mitchell's education history includes obtaining a Bachelor of Arts (B.A.) degree in International Trade & Spanish from Andrews University between the years 2009 and 2013. Additionally, in 2011 and 2012, DaQuan Mitchell participated in the Adventist College Abroad Spanish Program at Universidad Adventista del Plata. In terms of additional certifications, DaQuan Mitchell obtained a Sales Development Fellowship - Cohort 50 from SV Academy in August 2021.

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