Brian Hood

Head Of Product, Digital Channels at WEX

Brian Hood has extensive work experience in the digital and marketing fields. Brian currently holds the position of Head of Product, Digital Channels at WEX, starting in 2022. Prior to this, Brian worked at Thomson Reuters as Vice President, Digital, where they led a team in overseeing the global B2C marketing website and online presence. Brian also served as a Senior Director, Digital, managing the web product management team and expanding their responsibilities to include customer data segmentation analytics and marketing technology product management.

Before joining Thomson Reuters, Brian held the role of Director, Digital at Intuit, where they led the digital transformation of the company's B2B product line. Brian was responsible for improving customer experience, increasing lead conversion, and implementing marketing technology platforms.

Brian also has experience working at ADT Corporation as Vice President, Digital Products and Customer Experience. Brian focused on improving the customer experience and partnered with JD Powers to deliver monthly insights. At ADT Corporation, they also served as Vice President, Digital Products, where they led a team in developing automated systems to reduce reliance on the call center and improve customer experience.

Earlier in their career, Brian worked at Travelocity in various roles, including Director of Global Digital Marketing, Director of Product Management, and Manager of Ecommerce Project Management. Brian oversaw digital marketing, developed long-term channel marketing strategies, and managed global product delivery.

Brian's work experience also includes a role as a Consultant at DMR, Inc. and Senior Business Process Analyst at Green Tree Servicing.

Brian Hood received a Bachelor of Arts degree in International Relations from Bethel University in the years 1987 to 1991. In addition, they obtained the Project Management Professional (PMP) certification from the Project Management Institute in 1999. There is no available information about their involvement with Harvard Business School, Stanford University, or the University of Virginia Darden School of Business.

Links

Previous companies

Intuit logo
Green Tree Servicing (now Ditech Financial LLC) logo
Thomson Reuters logo
ADT logo

Timeline

  • Head Of Product, Digital Channels

    October, 2022 - present