Kate Jones is a seasoned professional with extensive experience in claims management and dispute resolution within the healthcare and financial services sectors. Currently serving as Manager of Mastercard and Visa Disputes at WEX, Kate oversees operations to optimize payment recovery for various customer segments. Prior experience includes leadership roles at Martin's Point Health Care, where Kate managed a team focused on medical claim adjudication, and Allsup, LLC, where Kate secured and managed major client relationships for Social Security Disability Insurance. Kate’s career also includes significant contributions at UnitedHealth Group in developing standardized processes for insurance claims and at Unum, providing appellate reviews on disability and life insurance claims. Kate holds a Bachelor's degree in Clinical Laboratory Science from the University of Hartford.
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