Zhengcang Xiao currently serves as Chief Technology Officer at Whale Cloud since January 2020, bringing extensive experience from ZTEsoft Technology where Zhengcang holds the position of General Manager of the BSS Product Line. In this role, Zhengcang is instrumental in providing end-to-end IT solutions for telecom operators, focused on revenue growth, customer experience enhancement, and operational efficiency. Zhengcang's tenure at ZTEsoft also includes roles as Chief Architect and System Architect, overseeing telecom operation management systems and software architecture design for billing and customer care. Prior experience includes serving as Senior Staff Product Manager at Alibaba Cloud and working at Wholewise Technology, where responsibilities encompassed product design, team leadership, and technical presales for billing solutions for major Chinese telecom operators. Zhengcang's foundational career began as a software developer, contributing to billing projects for China Telecom.
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