Courtney Johnson is the current BizOps Director at Whatnot. Prior to Whatnot, they were at Torch and WeWork, where they were the Head of Design Operations. Courtney was tapped by the Head of Product Design at WeWork to build a new ops function focused on reducing operational inefficiencies, creating centralized tools, and program managing special projects. Courtney stood up a team, standardized the product rollout/launch process and managed strategic initiatives including creating a business plan and financial model for a (confidential) new product launch, managing a series of cost reduction projects that resulted in an ~80% decrease in overhead expenses, leading a branding/PR strategy aimed at celebrating WeWork’s design and role in the future of work (resulted in articles in Forbes, WSJ, Inc, Architectural Digest and more), and supporting the COVID-driven redesign of 800 locations. Courtney is currently working on building and launching future of work partnerships, including rolling out ARHT hologram technology in over 100 WeWork offices in 16 locations around the world. Courtney has presented at Google’s global employee wellness conference on how to optimize work from home space using WeWork design principles.
Courtney Johnson has a Master of Business Administration (M.B.A.) from Stanford University Graduate School of Business and a degree in Finance from University of Georgia - Terry College of Business.
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