Travis Lilly

Travis Lilly is a seasoned professional with diverse experience in customer support and conversational analytics. Currently serving as a Seller Support Specialist at Whatnot since May 2022, Travis previously worked at Cresta as a Conversation Analyst where responsibilities included designing and building effective conversational flows based on high-performance metrics. Other roles include Microsoft 365 Ambassador at Mural Consulting, various positions at Newfold Digital such as Executive Response Team member and Domain Specialist, Customer Service Specialist in Collections at BBVA, and Lead Agent at TTEC. This extensive background reflects a strong ability to enhance customer experiences through data-driven insights and support strategies.