When I Work
Joe Costanzo is an experienced Information Technology professional with a focus on system administration, project optimization, and user support. Currently serving as an IT Systems Administrator at When I Work, Joe enhances cloud-centric infrastructures and adapts to the needs of a remote-first work environment. Previous roles include IT Engineer at SoundHound Inc., where Joe led the optimization of Atlassian products, and Senior IT Associate at Walmart eCommerce, managing extensive macOS and Windows devices while improving service desk efficiency. Earlier experiences include roles at Bonobos, Apple, and Noble House Hotels & Resorts, where Joe developed strong technical skills and a commitment to customer service. Joe possesses extensive knowledge in administering various computer systems and collaboration tools.
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When I Work
When I Work is a market leader in hourly workforce management that provides businesses a fully integrated scheduling, time tracking and team messaging solution. Trusted by over 150,000 workplaces worldwide, When I Work ensures reliable shift coverage, engaged employees, and faster decisions — giving everybody what they need to be successful at work. Managing, scheduling, and coordinating hourly teams is time-consuming, complicated, and expensive. Back office spreadsheets and disjointed systems have plagued hourly workplaces for decades — resulting in high labor costs, painful inefficiency and employee turnover.