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Samantha Luc

Customer Success Implementation Manager at Wherefour, Inc.

Samantha Luc's work experience includes roles at various companies. Samantha worked at Wherefour, Inc. as a Customer Success Implementation Manager starting in August 2022. Prior to that, they were a Customer Success Coordinator at the same company from an unspecified date in 2020 to August 2022.

Before joining Wherefour, Inc., they worked at Soma Chocolatemaker for an unspecified period from 2014 to 2020. Their role there was as a Professional Chocolate Taster / Traceability, Food Safety Coordinator. Samantha organized events and tastings from 2016 to 2020 and successfully transitioned to virtual tastings. Samantha also implemented a traceability system and handled various responsibilities including store visuals, staff training, and supporting manager success.

Samantha also worked at Goddard Gamage Stephens LLP as an Administrative Assistant from an unspecified date in 2014 to 2015. Additionally, they worked as a Coordinator for Campus Food Systems Project from an unspecified date in 2013 to 2014, and as a National Tournament Director for the Canadian University Society for Intercollegiate Debate from an unspecified date in 2013 to 2014.

Their earliest known work experience was at the Canadian Food Inspection Agency, where they worked in the HR Learning Division. During their time there from 2010 to 2012, they designed pilot courses on virtual team management and cross-generational team management, streamlined online content for a leadership course, and supported HR learning and development.

Samantha Luc completed their Bachelor of Arts (B.A.) degree in International Development Studies and History from the University of King's College and Dalhousie University, where they studied from 2010 to 2014. Prior to their university studies, they attended Colonel By Secondary School from 2006 to 2010, where they obtained an International Baccalaureate Diploma. In terms of additional certifications, Samantha has obtained the Frontline Leader Impact certificate from the Center for Creative Leadership in August 2022. Samantha also holds certificates of accomplishment from the Wherefour Academy, including the Advanced Certificate of Accomplishment obtained in January 2023 and the Certificate of Accomplishment obtained in December 2020.

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Previous companies

Timeline

  • Customer Success Implementation Manager

    August, 2022 - present

  • Customer Success Coordinator

    January, 2020