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Fulvio Franceschi

Technical Support Specialist at Whisbi

Fulvio Franceschi has a diverse work experience in the technical and customer support field. Fulvio is currently working at Whisbi as a Technical Support Specialist, where they assist with solving digital transformation challenges for enterprises. Previously, they worked at PageGroup as an IT Service Desk Agent for four years, providing support to internal users. Prior to that, Fulvio worked at T-Systems Iberia as a Service Desk Agent, diagnosing and resolving hardware and software issues for Danone's sales department. Fulvio also has experience as a Sales Customer Support agent for Apple's online store at SELLBYTEL Group Spain. Fulvio has held positions at Nextel Engineering Systems as an Onsite Support staff and at Computacenter as an IT Service Desk Analyst. Overall, Fulvio's work experience showcases their technical expertise and dedication to providing customer support.

Fulvio Franceschi completed their education at the Università degli Studi di Roma "La Sapienza" in 2007, where they studied Scienze Politiche. Fulvio does not have a specified degree or field of study. In addition to their formal education, Fulvio has obtained several certifications from LinkedIn, including Azure Administration Essential Training, Learning IP Addressing, Learning ITIL®, Learning ServiceNow, Learning Windows 10 Deployment for Small Businesses, Networking Foundations: Networking Basics, Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts, and Windows 10: Troubleshooting for IT Support. These certifications were obtained in February and March of 2021.

Links

Previous companies

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Timeline

  • Technical Support Specialist

    March 1, 2021 - present

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