Paul Lavoie

Paul Lavoie has a strong background in business systems and support analysis, with extensive experience in managing key business systems. In their current role at Wi-Fi Alliance, Paul is responsible for developing and implementing a global support strategy using the Salesforce platform. Previously, at Dell, Paul worked as a Social Media Solutions Architect, Services Project Management Senior Analyst, Technical Account Management Senior Analyst, and L2 Network Technician/Analyst. With a focus on service delivery quality and technical knowledge, Paul has a proven track record of successfully managing various managed services accounts.