Robin Hammond, CPCU, CIC, currently serves as the Director of Insurance Operations at Wichert Insurance, where responsibilities include managing and coaching property and casualty service staff and providing system administration and training for AMS360 and ImageRight/WorkSmart. Prior to this role, Robin held positions such as Technical Operations Specialist at Oswald Companies, where support was provided for sales growth and system training, and Director of Insurance Operations at The Hoffman Group Agency, overseeing overall agency operations. Early career experience includes managing commercial lines processing at Indiana Insurance, team administrative support at OneBeacon Insurance, and leading a core underwriting unit at General Accident Insurance. Robin holds a B.S. in Personnel/Employee Relations from Miami University.
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