Alexander S. is an experienced Operations Manager with over 10 years in driving global customer support excellence and operational efficiency. They have led large international teams, most recently as Operations Director at Wicresoft, where they enhanced service delivery and customer satisfaction through strategic planning and performance monitoring. Alexander holds a Master's degree in Electrical Engineering and is certified as a Microsoft Technical Support advocate, demonstrating their strong technical expertise in cloud technologies and compliance. Previously, they also served as a Project Manager at LoftChain, where they engaged globally to deliver significant business value.
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