Joey do

Joey Do has a diverse work experience in the field of technical support and IT. Joey started their career at Sabre Holdings as an IT Support Field Engineer, gaining expertise in areas such as Linux/Unix Administration, Web Development, Java programming, Microsoft Servers 2012 Administration, and Cisco networking products. Joey then moved to Evolent Health as a Helpdesk Technician before joining WideOrbit, where they held the roles of a Technical Application Support Engineer and a Technical Support Engineer Lead. At WideOrbit, Joey led a team of support engineers, improved procedures and processes, and identified strategies to enhance efficiency and customer satisfaction.

Joey Do obtained a Bachelor of Arts degree in Fine Arts from The University of Texas at Arlington from 2000 to 2006. Prior to that, they attended The University of Dallas from 1997 to 1999, although no degree or field of study is specified for that period. Joey also holds several certifications, including CCNA Security, CompTIA Network+, CCNA Routing and Switching, and CompTIA Security+, all obtained in 2015. Additionally, they have a certification in Database Foundations: Core Concepts from LinkedIn, obtained in 2017, and an ITILv3 certification.