Jeff Dillon

Jeff Dillon, MBA, currently serves as Program Manager at Wikifri since October 2025. Prior to this role, Jeff was a Senior Insurance Leader at Mercor for a short-term project on AI development, where Golden Prompts were developed for a state-of-the-art AI model in insurance. Jeff’s extensive experience includes a Senior Manager/Business Architect position at EPAM Systems, leading modernization efforts for underwriting and claims platforms, and delivering AI use cases. Previous roles include Director of Operations Solutions at ReSource Pro, Client Partner at Sutherland Global Services, Manager at PwC in Financial Services, and Sr. Manager at Accenture in Insurance Consulting. Jeff’s earlier career involved claims leadership roles across multiple organizations, managing operations and optimizing processes. Educational qualifications include an MBA from Creighton University and a BA in Management Information Systems from Buena Vista University.