Donna Sample

Donna Sample is a seasoned client services professional with extensive experience in asset management, ticket processing, and customer support. Previously serving as the Director of Client Services at Wiland, Donna excelled in onboarding new clients and meeting growth goals, while fostering relationships with vendors and internal teams. Donna held roles at IBM as a Lead Dispatcher and at HP/EDS, where they managed ticket processing and coordinated asset management efforts. They are ITIL Foundations v3 certified and have ongoing training in multiple areas related to IT operations. Donna's career began at Electronic Data Systems, where they worked as a Customer Engineer and Conversions Analyst.