Sierra Chen is a highly experienced professional with a diverse work background. Sierra currently holds the position of Sr. Analyst - Growth & Product Analytics at Wild Alaskan Company since August 2022. Prior to this, they worked at Launch Potato as a Senior Optimization Manager from July 2021 to July 2022. Sierra also served as the Manager of AB Testing & Optimization at ADT from June 2020 to June 2021.
Their previous role as an Optimization Manager at ConsumerTrack, Inc. from July 2018 to June 2020 showcased their expertise in improving click-to-conversion rates by 10% on average and increasing monthly revenue by 12% on average. In this role, they were responsible for managing the optimization roadmap, conducting research, and utilizing data analysis to enhance customer experience. Sierra also contributed as a Product Analyst and a Jr Operations/QA Analyst at ConsumerTrack, Inc.
Sierra Chen's earlier experiences include serving as an Operations Analyst at Penn Schoen Berland from March 2015 to August 2015, where they managed online surveys and utilized SPSS for tracking and analysis. Sierra also worked as an Office Assistant at Hudson Pacific Properties, Inc. from May 2014 to March 2015, and as a Host at Border Grill Downtown LA from May 2013 to May 2014.
Sierra began their career as a Barista at Starbucks from September 2012 to May 2013 and gained administrative experience as a Student Administrative Assistant at Ithaca College Office of Legal Affairs from August 2009 to May 2012. Sierra also worked as a Customer Service & Cashier at Hannaford Bros. Co. from July 2008 to January 2010.
Sierra Chen has a Bachelor of Arts (B.A.) degree in Psychology and Political Science and Government from Ithaca College, which they obtained from 2008 to 2012. Additionally, they have several certifications in various subjects. In April 2019, they obtained a certification in Predictive Analytics for Business from Udacity. In October 2018, they received a Data Foundations Nanodegree from Udacity. In January 2018, Sierra obtained a certification in Basic Data Descriptors, Statistical Distributions, and Application to Business Decisions from Coursera. In February 2017, they completed a course on Responsive Website Basics: Code with HTML, CSS, and JavaScript from Coursera. In July 2016, Sierra obtained a certification in Managing Big Data with MySQL, followed by a certification in Data Visualization and Communication with Tableau in June 2016, and a certification in Mastering Data Analysis in Excel in May 2016. Lastly, in November 2015, they obtained a certification in DoubleClick for Publishers from Google.
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