Brian Hane

Brian Hane is an experienced online assessment coordinator at Wilfrid Laurier University, with a strong background in technical support and project management. Since March 2021, Brian has effectively managed live assessments, collaborated with ICT staff to troubleshoot issues, and conducted faculty surveys to optimize exam scheduling. Brian's previous roles include service desk analyst, where Brian provided technical support and user training, and technical project manager, where Brian streamlined data processes and improved user experience through automation and system enhancements. Brian holds a Bachelor of Arts in Computer Science from Wilfrid Laurier University, earned between 2015 and 2020.