Eric Hlado

Eric Hlado is an experienced Information Technology professional with a strong background in technical support and IT management. Currently serving as the Information Technology Support Manager at William Blair since June 2021, Eric previously held the position of Information Technology Support Specialist at Valley View Community Unit School District 365-U, overseeing technical services for approximately 18,500 devices. Eric's extensive experience includes roles at Blue Cross and Blue Shield, where responsibilities included supervising multiple IT teams and providing remote support across various states. With a Bachelor's degree in Computer/Information Technology Administration and Management from Rasmussen University, Eric has demonstrated expertise in managing IT production issues, user account administration, and delivery of IT solutions across diverse environments throughout a career that spans over two decades.