Richard Kim

Richard Kim has extensive experience in IT support and technical services, currently serving as a Global IT Service Desk Agent, Level 2 at Demant since August 2014, where responsibilities include providing IT support services and training to employees across the Americas. Prior to this role, Richard worked as a Technical Support Engineer for Integrated Computer Services, Inc., focusing on the configuration and management of over 80 systems for deployment. Additional experience includes positions at Rutgers Office of Information Technology, where responsibilities involved networking and virus remediation, and as a Lab Consultant, managing lab maintenance and printer services. Richard also has a background in retail management as a Supervisor at GameStop. Educational credentials include a Bachelor's Degree in Information Technology and Informatics from Rutgers University and an Associate's degree from Middlesex College, complemented by early education at Timothy Christian School and the New Jersey Institute of Technology.