Kiki Ferrari

Kiki Ferrari is an outcomes-driven senior health care leader with a passion for delivering integrated, compassionate, high-quality care and advancing Osler’s Values. Bringing more than 30 years of health care experience to her role, she leads the delivery of the clinical programs and services that Osler’s community depends on, with a lens to their needs both now and in the future.

Since arriving at Osler in 2009, Kiki has served in progressively senior roles where she has inspired high-performing teams to transform how Osler delivers care and how patients and families experience care. Nowhere has this been more evident than during the COVID-19 pandemic when Kiki was able to seamlessly pivot Osler operations to allow the organization to care for the most COVID-19 patients in Ontario, while simultaneously introducing unique programs such as COVID@Home.

Throughout her tenure, teams under her leadership have successfully expanded programs such as virtual care and improved wait times for many services. Highly respected for her compassionate and person-centered approach to leadership, Kiki and her teams have been honored with several Leading Practice awards from Accreditation Canada, as well as other national and provincial awards.