Michael Santamaria

Managing Director at Williams Lea

Michael Santamaria has a diverse work experience spanning a variety of industries. Michael started their career at General Electric, where they held various Finance and Operations positions for over 6 years. Michael then went on to found Valpro Advertising and Marketing Pvt. Ltd. in 2012, where they developed a successful coupon redemption network in India. Following this, they worked as the SVP of Operations at ServiceLink, where they were responsible for overseeing the title and closing support of mortgage refinancing transactions. In 2017, they joined The Hackett Group as a Senior Director, where they focused on designing and improving Global Business Services and Shared Service Centers. Currently, they are the Managing Director at Williams Lea, leading a US Centralized Services business unit with over 800 employees. Throughout their career, Santamaria has consistently achieved impressive results, including significant revenue growth, cost savings, and improvements in customer service. Michael is a graduate of the Financial Management Program and holds a Six Sigma Master Blackbelt certification.

Michael Santamaria has a BA degree in Business from Washington and Jefferson. Michael also holds an MBA degree in Marketing & Finance from Case Western Reserve University.

Location

Pittsburgh, United States

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Williams Lea

Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace. Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments. Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.