Faith Madzikanda is a Customer Success Strategist and Manager with a background in client success management in the marketing technology industry. Faith has also worked as a Learning Specialist Support and Customer Service Advisor at Sky, where Faith demonstrated strong communication and conflict resolution skills. Additionally, Faith served as a Lead Role Model, providing coaching and support to new team members. Prior to their roles in customer success, Faith worked as a Pre-reg Pharmacist at Headingley Pharmacy Llp and a Cast Member at Disney Store, where Faith focused on providing excellent customer service. Faith holds a Master’s Degree in Pharmacy from the University of Bradford.
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