Benson Chien is a Platform Software Test Engineer at WillowTree since March 2023, previously serving as a Software Test Engineer at the same company from August 2020 to December 2021. Prior experience includes a role as an Information Technology Help Desk Customer Service Representative at James Madison University, where assistance was provided to students and faculty on IT-related issues, and case details were maintained in an IT solution database. Benson also completed an internship as a Quality Assurance Analyst at Rosetta Stone, contributing to daily QA tasks throughout the SDQA lifecycle. Academic credentials include a Bachelor's degree in Integrated Science and Technology with a concentration in Machine Learning and Computer Network Security from James Madison University, obtained in 2020.
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