Mark Fritzen

Mark Fritzen is a seasoned Business Development Manager with extensive experience in driving strategic partnerships and solving complex digital challenges. Currently, Mark holds dual roles at TELUS Digital and WillowTree, focusing on leveraging expertise in AI, mobile innovation, and human-centered design to enhance customer and employee experiences. Prior to this, Mark contributed to Einblick, an AI-native data science platform, and Pointillist, which specializes in customer experience analytics, both of which were acquired by DataBricks and Genesys, respectively. Mark's earlier experience at Tripadvisor involved pivotal roles in competitive price intelligence and price integrity, significantly improving pricing strategies and revenue outcomes, while prior to that, Mark worked at Expedia as a Market Associate. Academic credentials include a Bachelor of Science from Penn State University.