WilmerHale
Ian Ashcraft is an experienced IT professional currently serving as an Operating Systems Security Engineer and IS Support Liaison at WilmerHale since July 2010. Responsibilities include managing Exchange 2010/2016, Enterprise Vault, Office 365, and firm-wide data security tools such as InTapp and Thycotic SecretServer. Additionally, Ian played a vital role as an IS Senior Support Analyst in developing a quality monitoring process for call and email communications and mentoring IS Analysts. Prior to WilmerHale, Ian worked as a Mortgage Software Specialist and Support Analyst at PNC Mortgage, where responsibilities included addressing customer inquiries related to proprietary mortgage software and AS/400-based applications. Ian holds a Bachelor of Science in Applied Technology and Business Leadership from Antioch University.
This person is not in any teams
This person is not in any offices