Steven Smith is a seasoned professional with extensive experience in legal operations and program management. As the Director of Legal Operations at WilmerHale since June 2009, Steven has demonstrated expertise in optimizing internal practice departments and enhancing client-facing service operations for a major global law firm. Previous roles include Business Relationship Manager at WilmerHale, where Steven introduced cost-effective solutions and managed partnerships to align with strategic goals. Other notable positions include Senior Manager at BearingPoint, leading significant implementations for the US Navy, and Senior Manager at Deloitte Consulting for the Navy ERP project. Steven's military background as a Captain in the US Army, combined with education from prestigious institutions such as the United States Military Academy and Yale School of Management, further underscores a strong foundation in leadership and organizational effectiveness.