Hayley Silva

Hayley Silva is a seasoned professional in business analytics and reporting, currently serving as the Lead Business Analytics & Reporting Analyst at Wilmington Trust since July 2019. Silva's expertise includes overseeing the dissemination of Net Promoter Score data, spearheading competitive intelligence initiatives, and significantly contributing to revenue generation through client pricing strategies. Previous roles encompass a range of analytical and consulting experiences, including internships at Ross Stores, Inc. and J.Crew, as well as a student consultancy with a mid-sized firm. Silva holds a Bachelor’s Degree in Business Administration and Management from Babson College and has demonstrated leadership through various roles in organizational and recruitment capacities.