Mo Gorman is currently the Customer Success Department Manager at Wilson Language Training. With a background in customer success management at various companies like WorkTango Inc., ESG, and Houghton Mifflin Harcourt, Mo has experience in leading teams and driving revenue through renewals and upsells. Mo's expertise extends to digital customer communication strategies, KPI monitoring, and collaborating across different departments to ensure customer success. Additionally, Mo has a background in education as an elementary school teacher and district wellness coordinator.
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January, 2024 - present