Winc Australia
Jayne Grogan currently serves as the CX Optimisation Lead and Optimisation/CX Coach at Winc Australia since March 2022, with responsibilities split equally between optimisation and coaching. Prior to this role, Jayne worked at Johns Lyng Group as the Customer Experience Coach QLD from April 2021 to March 2022, and held multiple positions including Customer Connect Manager QLD/NT and Customer Support Team Leader QLD/NT & Case Management at Team Management Systems from October 2018 to March 2021. Additionally, Jayne's experience includes roles as a Client Services Specialist and Client Services Coordinator at PharmaData from November 2017 to October 2018, and as an Exhibition Account Coordinator at Moreton Hire from June 2017 to November 2017. Educational background includes studies at TAFE Queensland from 2012 to 2017.
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Winc Australia
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Winc is a workplace support company. We free up companies to do what they do best by taking care of everything a workplace needs to work - all in one place and delivered. We're here for all organisations, from SMEs to large enterprises, in education or health, private sector or government. Our team of industry specialists is dedicated to delivering tailored solutions for our customers. This means everything from helping children around the country to reach their full potential by having the right tools to support their learning, to enabling Australian workers to perform their best whatever they do, wherever they are. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what's possible with our technology and workplace solutions, Winc has the widest product range available. When paired with EasyProcure, our unique procurement management engine, our customers can save on reporting time and optimise their procurement spend through flexible order settings and approval workflow.