Winco
Nalissa Dyalram is an accomplished professional with extensive experience in customer service and account management. Currently serving as Customer Service Director at The Foodware Group since July 2023 and as Director of Customer Service at Winco since March 2020, Nalissa also contributes as a Volunteer Mentor at Binghamton University. Previous roles include Senior Account Manager and Team Lead at Roland Foods, LLC, where responsibilities encompassed managing a large team and overseeing operations for numerous accounts, as well as International Sales and Customer Service Manager at LSG Group. Professional expertise spans operational management, customer relationship development, and team leadership across various sectors, supported by a Bachelor’s degree in Political Science from the State University of New York at Binghamton.
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Winco
Established in 1992, DWL Industries Co. known as WINCO is a manufacturer and worldwide importer of kitchenware and tableware. From cookware to flatware, we are dedicated to providing professional chefs and restaurateurs with quality products and superb services. Our philosophy is - We only win when our customers win. With ourstate-of-the-art distribution center based in Lodi, New Jersey, we are setting new standards in customers' order fill rates and most orders are shipped within 24 hours. Each order is prepared with care and we are proud of fulfilling customers' need on a timely basis. We are committed to assist customers not only through comprehensive quality products, but also through the competitive edge in cost. In addition, our customer service has been rated as the most responsive and helpful. As a result, we have enjoyed the growing nationwide client coverage and providing services worldwide through direct import programs.