Ottavio Franceschini

Ottavio Franceschini has extensive experience in business analysis and customer care, currently serving as a Business Analyst at Wind Tre since January 2017, focusing on budget processes, business planning, predictive modeling, and customer care analysis. Prior to this role, Ottavio held various positions at Wind from October 2002 to December 2016, including Customer Care Analyst, where responsibilities included analyzing customer base dynamics to reduce churn and conducting cost-benefit analyses on retention activities. As a Process Management Analyst, Ottavio ensured quality control of processes related to line relocations and disconnections, aiming to enhance efficiency. Educational background includes studies at Università degli Studi di Palermo.