Caterina S.

Caterina S. is an experienced professional in customer success and account management, currently serving as a Customer Success Manager at Windward since September 2023. Previously, Caterina held the position of Head of Customer Success at XPON and was the Director of Customer Success for EMEA at Sterling, where responsibilities included leading client-facing teams and evaluating performance through analytical reports. At CSC Digital Brand Services, Caterina developed strategic action plans for client management and product development. Earlier roles included Head of Account Management and Strategic Account Manager, focusing on client relationships and satisfaction. Caterina began a career in client services with positions at BBC Worldwide Limited and IFE Services Ltd. Caterina holds a BA (Hons) in Italian with a Minor in French from the University of Leeds.