Alicia Daniels

Alicia Daniels has extensive experience in customer service and client relations, currently serving as a Senior Client Services Representative at Windy City Limousine & Bus Worldwide since December 2018. Prior to this role, Alicia worked at AT&T as a Customer Service Representative from July 2017 to March 2020, where responsibilities included addressing customer inquiries, scheduling service appointments, and assisting with insurance claims. Additionally, Alicia was a Benefits Specialist at CVS Health from October 2016 to July 2017, focusing on verifying healthcare benefits and educating patients. Alicia initially joined Windy City Limousine & Bus Worldwide as a Customer Service Representative from September 2014 to September 2016, providing transportation reservations and handling high volume inbound calls.