Andrew Boudreaux has a diverse work experience spanning over two decades. Andrew started their career at 1-800 Radiator & A/C in 2003, where they served as an Assistant Call Center Manager and later transitioned to become the Franchise Support Manager. In this role, they trained and managed a team of support technicians and supervised helpdesk support for the entire franchise network. Andrew also played a crucial role in coordinating the launch of new franchise locations by overseeing the creation and delivery of marketing and operational assets.
In 2008, Andrew took on the role of QA/Product Manager at 1-800 Radiator & A/C. Andrew led a team of software professionals in building web-based applications for different business segments and acted as the primary manager for all software change initiatives. Andrew implemented quality assurance measures to improve system uptime standards.
In 2016, Andrew joined Driven Brands, Inc. as a Product Manager. Andrew worked closely with senior leadership to align software strategy and provided guidance on risks and opportunities. Andrew collaborated across functional groups to lead the end-to-end execution of the software development life cycle for various software applications and APIs.
Most recently, in 2022, Andrew joined WineDirect as a Program Manager for Fulfillment IT. Specific details about this role are not provided.
Andrew Boudreaux has a Bachelor's of Science degree in Web Design and Development from American Sentinel College. In addition to their degree, they have obtained several certifications in various areas including Agile Project Management from Google, Automate tasks and processes with Jira from Coursera, and Project Execution: Running the Project from Google. Andrew also has certifications in Introduction to Front-End Development, Build Wireframes and Low-Fidelity Prototypes, Start the UX Design Process: Empathize, Define, and Ideate, Foundations of User Experience (UX) Design, Project Planning: Putting It All Together, Foundations of Project Management, and Project Initiation: Starting a Successful Project, all from Google. Additionally, they have a Level 1 Leadership Training certification from UNC Charlotte Continuing Education.
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