Ulysses Avila is an accomplished professional with extensive experience in the telecommunications industry, currently serving as an Advanced Program Manager at Wintrust Financial Corporation since May 2023. Previously, Ulysses held multiple leadership roles at T-Mobile from 2013 to 2021, including Retail Integration Leader, Retail Training Store Manager, Retail Store Manager, and Retail Associate Manager. In these positions, Ulysses focused on team development, performance management, and enhancing customer experience through effective operational procedures and training. Ulysses earned a Master of Business Administration (MBA) from Purdue Global in 2021, equipping with strong business acumen to drive team success and improve service delivery.
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