Magdalene Wahome

Magdalene Wahome is an experienced client service manager at WIOCC, where responsibilities include acting as a client advocate, leading service assurance and delivery, and managing key stakeholder relationships. Previously, Magdalene held the position of NOC Shift Team Leader, focusing on network diagnostics and incident management in various technologies. Early career experiences include roles as a Support Engineer at Imarasat Ltd, where network performance analysis and satellite service provisioning were key tasks, as well as attachments at West Indian Ocean Cable Company and Kenya Pipeline Co. Ltd, which involved monitoring and troubleshooting network systems and electronic circuits, respectively. Magdalene holds a degree in Telecommunication and Information Engineering from Jomo Kenyatta University of Agriculture and Technology and has furthered education with a diploma in Business Management.