Hari Prasath is a customer experience evangelist with extensive expertise in contact center solutions including Amazon Connect and Genesys. They have held various roles from Marketing Research Analyst at Murugappa Group to Transformation Manager at Wipro, focusing on customer experience and AI solutions. Hari's background includes significant experience in account management, strategic consulting, and recruitment, complemented by a B.E. in Electrical & Electronics Engineering and an MBA in Information Technology. With a commitment to enhancing customer experience, they continue to implement innovative strategies within the industry.
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