Jm Singidas is a seasoned operations leader with extensive experience in contact center management and business development. They served as a Senior Manager at Eli Global Philippines from 2015 to 2018 and have held various management roles, including Operations Manager at TECH MAHINDRA BPO LIMITED and Service Delivery Manager at TeleTech. Currently, Jm works as a Senior Middle Line Manager at Wipro Digital Operations and Platforms, showcasing their skills in service delivery, coaching, and workforce management. Jm earned a Bachelor of Science in Accountancy from the University of San Carlos from 1998 to 2002.
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