Sharon Islas

Sharon Islas is an experienced professional with a strong background in team leadership and product reliability, currently serving as a Team Lead at Wipro since April 2021. In this role, Sharon provides weekly metric reports and bi-weekly business reports to client stakeholders, showcasing team performance insights. Prior experience includes working as a Product Reliability Specialist, where responsibilities involved investigating regression tasks for a social media client, documenting findings, and communicating analysis to engineering teams. Sharon also held various positions at Tata Consultancy Services, including R2R Banking Lead and Customer Service/Accounts Receivable Manager, focusing on financial transaction processes and team management. Earlier roles at TP encompassed supervisory and customer service responsibilities, emphasizing report preparation, employee training, and performance management. Sharon obtained a degree from Universidad del Valle de Atemajac between 2016 and 2018.