Tamal Pattanayak

Tamal Pattanayak has extensive experience in quality and process excellence within the healthcare sector, currently serving as AVP - Transformation and Head of Quality and Process Excellence for US Healthcare at Wipro since March 2019. This role involves managing and transforming multiple large healthcare accounts, with a focus on claims management, provider data operations, and billing enrollment. Prior to Wipro, Tamal held various positions at Cognizant, including Service Delivery Manager for Process Excellence and Team Manager Black Belt, where responsibilities included RPA, process improvement, and optimization. Earlier positions included Manager Process Reengineering Consultant at HSBC and Project Manager for Lean Implementation at HDFC Bank. Tamal holds a Master Black Belt in Quality from the Indian Statistical Institute and has completed a Lead Auditor course at BSI Training Academy.