Virendra Verma is a highly accomplished Principal Consultant and Sr. Product Manager with over 22 years of techno-functional experience, specializing in leading complex Digital Transformation projects for global Tier 1 clients. They hold several certifications, including Google Generative AI Leader (GAIL) and Certified Scrum Product Owner (CSPO), that underscore their technical and product expertise. Virendra has successfully delivered significant business outcomes, such as a 50% productivity improvement for Nokia and a 20% NPS improvement for AT&T through Intelligent AI/ML Automation. Their role in driving ITSM solutions has gained recognition in the ServiceNow Industry Best Practices store, highlighting their leadership in Product Management and cross-functional collaboration. Education includes a BCA and MCA from Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal.
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