Basile BONNIER

Basile Bonnier is currently the Chief Customer Success Officer at Wiremind, focusing on enhancing customer relationships and satisfaction. With over fifteen years of experience in the mobility and tourism sectors, they have held various leadership roles at SNCF, including Director of Digital Marketing and Strategy of Distribution, where they pioneered initiatives in digital transformation and customer experience. They previously served in managerial positions at Thalys International and Voyages-sncf.com, where they developed marketing strategies and optimized customer journeys. Basile earned a Master of Business Administration from ESSEC Business School.