Charlie Hicklin

Charlie Hicklin is an experienced Information Technology Support Analyst at Wisconsin Public Radio since February 2022. Prior to this role, Charlie worked as a Service Desk Specialist at Applied Tech, providing remote and onsite support for Windows 10, Office 365, Azure products, and networking solutions. Charlie's career includes significant experience at Apple, where roles included Genius, Specialist, and At Home Advisor - iOS, demonstrating expertise in technical support and customer service. Furthermore, Charlie's initial experience as a Sales Consultant at Best Buy involved creating consumer electronics solutions. Charlie studied Computer Programming at Madison Area Technical College from 2012 to 2013.