Rachel Fails

Rachel Fails has a diverse background in customer service and human resources, with experience at various organizations. Currently serving as a Utility Service Clerk at Wisconsin Public Service since August 2021, Rachel also held the position of Customer Care Representative. Previous roles include Universal Employee at Capital Credit Union and Talent Specialist at SEEK Careers/Staffing. Rachel's experience also encompasses positions at Fox Communities Credit Union, where responsibilities included Member Relationship Officer, Trainer, and Call Center Representative. Earlier in the career, Rachel worked as a Guest Service Co-Worker at Kwik Trip, Inc. and as a Cashier at Culver Franchising System, Inc. Rachel holds a Bachelor's degree in Human Resources Management from Southern New Hampshire University and an Associate's Degree in Human Resources from Fox Valley Technical College.