Amanda O.

Amanda O. is a skilled professional with extensive experience in complaint management, process analysis, and regulatory demands. They have worked in various roles, including as a Complaint Specialist and Ombudsman at PayPal, where they analyzed regulatory requests and mediated complaints. Currently, Amanda serves as a Complaints Officer at Wise, focusing on problem resolution and customer satisfaction. With a background in Operations and customer service roles at companies such as TAM and New Vip, Amanda is dedicated to improving processes and ensuring compliance with regulatory standards while pursuing degrees in Marketing and Quality Systems Management.