Daiane Konrad

Daiane Konrad is a seasoned professional with extensive experience in customer support and relationship management within the banking sector. Currently serving as CS Business Team Lead at Wise since September 2022, Daiane has previously held various roles including Customer Support Specialist and Customer Support Agent. Daiane's career includes significant positions at Itaú Unibanco from August 2018 to November 2020 as Gerente de Relacionamento Empresas Digital, focusing on customer service and sales of banking products, and at Bradesco from June 2010 to January 2017 in multiple managerial roles, overseeing commercial portfolios for both legal and physical persons. Daiane holds a Bachelor of Business Administration from Pontifícia Universidade Católica de São Paulo, completed in 2015.