Diana N. has diverse experience in customer service and financial operations, holding various roles in companies across Kuala Lumpur, Malaysia. Notable positions include Chargeback and Recovery Agent and Payment Operations Recovery Specialist at Wise, and P2P Dispute Specialist at OKX. Diana also served as a Global Customer Service Representative for TikTok Live at ByteDance and as a Customer Service Executive at STARTEK. Previous roles include Conveyancing Executive at Lee Gan Teo & Wong and Junior Conveyancing Executive at Kington Tan Dzul. Educational qualifications include a Bachelor of Quantity Surveying from International Islamic University Malaysia and a technical science SPM.
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