Ed Marks is an experienced senior leader in operations, risk, and compliance, currently serving as the Global Head of Complaints at Wise. Previously, Ed held various roles, including Conduct and Regulatory Risk Assurance Manager at RBS and National Quality Manager at The AA. Ed also contributed as a Complaints Assessor at The Co-operative Bank plc and as the QA Lead at Think Money Group. Ed is pursuing a Bachelor of Arts in Linguistics at The University of Manchester and an Executive MBA at Cranfield School of Management.
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